Contact
Corrections come first. If a rule, a sum or a sentence here is wrong, say which page and which line, and it gets checked and fixed.
Contact
Write to [email protected]. One address handles everything, and a person reads what comes in.
Postal address
FinPubMax Media LLC343 Center Grange Road
Monaca, PA 15061
United States
Reporting an error
The most useful report names the page, quotes the sentence or figure at issue, and says what you think is wrong with it. If a rule has changed, a pointer to where the current rule is published helps most. Confirmed errors are corrected on the page and the page's updated date changes, as the editorial policy describes.
A report that can be acted on quickly usually has four parts:
- The address of the page, or its title.
- The exact sentence, number or table row you think is wrong, copied in full.
- What you believe is correct, and why.
- Where the correct version is published, if it comes from a rule, a filing or an IRS publication.
Broken links, a page that displays badly on your device and a worksheet result that looks wrong are all worth reporting too. For a worksheet, include the numbers you entered; the working shown under each result makes the problem easy to trace from there.
Suggesting a question
If your broker did something the questions section does not cover, describe what happened in general terms: the order type, what you expected and what you got. Leave out account numbers and anything else that identifies your account. Suggestions shape what gets written next.
Account problems and advice
For a problem with your own account, your broker's support desk has the records and can act on them. Questions about whether to buy or sell something, or about your own tax position, need a licensed adviser or a tax professional; the risk disclaimer explains why. The privacy policy covers data and privacy, and questions about either are welcome by email too.